Lost count how many pairs of shoes I've bought here. Just one of those super rare places I can always count on to have what I want, treat me with courtesy and appreciates my business. They must be doing something right to be around almost 60 years. Thanks for always taking good care of me and my feet. -- Joe B. from Santa Rosa, CA
I cannot believe that no one has rated this business yet. This is what a good shoe store should be.
My father shopped here for years. He had a wide foot and had difficulty finding a good fit at other shoe stores but that wasn't the case at Santa Rosa Shoes. They have a great shoe selection AND a fantastic size/width selection so this was basically one stop shoe shopping for him. He would actually make the one hour drive to shop for shoes here.
Fast forward to the present: My adult son who also has a wide foot was searching for harness/engineer boots but wasn't finding a comfortable fit. We were already up in Santa Rosa doing Christmas shopping so on a lark I phoned Santa Rosa Shoes to see if they have wide widths in either style. The woman on the phone told me they had both!
We drove here, they had his size and fit. Purchase complete.
This place represents the way shoe stores used to be back when I was growing up, a good selection of men’s and women's shoes, someone who is readily available to help you but also leaves you alone when you want to browse, an incredible selection of sizes and widths, friendly service and they string up your box for you (remember that?).
As we were leaving, my husband said "The next time I need a pair of shoes, we are coming here."
I couldn't have said it better myself. -- Alyssa N. from Novato, CA
Maybe the experience at Santa Rosa Shoes depends on the sales person who helps you. I shopped there for the first time today in a panic because I have been unable to find cute but comfortable walking shoes for my first trip to Europe. I have large and wide feet (especially for a woman). The sales woman who helped me was wonderful! She made me feel comfortable as we looked at the types of shoes I was interested in and came in a wide width. I left with great walking shoes and no stress about my feet walking through Europe! I will definitely return when I need new shoes. No more spending days trying to find shoes that are nice looking and nice fitting. This is the place to go if you have wide feet. -- Rebecca R. from Petaluma, CA
I love this store. This store is 100% customer focused and they have several sales people that are not intrusive and they are very helpful and knowledgeable. The merchandise in this store is very high quality and they carry all the sizes (including wide sizes). I wish more stores we run like this store. A+ rating. Will definitely go back. -- Chuck D. from Rohnert Park, CA
If you have a wide foot, like I do, then this is the only place to shop. They are always helpful and have a good selection of shoes that fit. --
Diane B. from Cloverdale, CA
I had to come here to get shoes for an academy, and they were fabulous! They measured my foot to make sure I got the right size, and knew exactly what was going to be within my standards. as protocol required specific components be present in the shoe, and they knew!!! very knowledgeable. i highly recommend coming here. -- Janice P. from Rohnert Park, CA
This is the best place to get wide shoes and boots. Good selection of big-name boots (Timberland), semi-enclosed hiking sandals such as Teva, New Balance walkers (wide sizes). Old fashioned service: the salesperson sits down on the small bench in front of you, uses a shoe horn and is sincerely interested in your response. Then your purchase is secured with string (no huge plastic bag)! When have you encountered that? They were very friendly and helpful. I live in Petaluma but I'll be making the trip to Santa Rosa Shoes for my future shoe purchases. You betcha! -- Richard C. from Petaluma, CA
The customer service was excellent..The sales associate was very knowledgeable regarding brands and styles that would work best with my orthotics and was just as reluctant to sell me any shoe that did not fit perfectly. An added bonus was the great prices!! -- Jackie Hamilton from Fortuna, CAI have purchased all my shoes at Santa Rosa Shoes since I moved to Sonoma County in 1977. That is the only place I can get a comfortable fit, but the main reason is because Jerry and Ann are "real people" and give excellent customer service. -- Arlene Cowen from Rohnert Park, CA